Maxima omnium virtutum est patientia
over 10 years ago
– Mon, Dec 07, 2015 at 11:46:36 PM
I took a few minutes to read through the comments and found some disturbing posts. This is not Amazon.com, this is not a huge company, this is not an excuse for you to be rude, this is KICKSTARTER, a way to get funding for BRAND NEW cool products. I am sure you are all aware, large companies spend several years developing products BEFORE they are launched, they do not develop new products, literally on the fly as we did with the RFID-B CORE Nano. ALL COMPANIES, small and large have supply chain and manufacturing delays, it is simply a part of the game. Honestly, there is little I could have done to avoid the delays we have had, even with my experience. I rely on others to quote me timelines and yes I extend or buffer them, however in this case I made a mistake. I allowed everyone to order whatever they wanted at the last minute. I did this because I thought it would be cool and unique treat for my backers. Just so you know most all of the design features available through Kickstarter will NEVER be available again. This move to allow total order freedom started a domino effect. My manufacturer is literally making a few of each model / color combination which takes longer to make and honestly is a nightmare for both of us. Once I get the wallets I then have to sort, package, pick the order and then ship the order. This takes 20x more effort and time then just slamming 300-400 of one color / design into shipping envelopes labeling them and then sending them out, ergo the unexpected delay.
Now that I have explained the situation I will expect those of you that are getting out of line in the comments to stop, please. To those of you that have defended me I appreciate it but just stop responding to these lunatics, yes I said lunatics. I cannot believe some of these guys and their comments. If you are that upset about the delay please email me for a refund and honestly good riddance. I have backed several products over the last few years and still have not received them, I don't go on the product page and start badmouthing the creator, I understand it is brand new and I want it as close to perfect when I get mine so, I play it cool. Honestly guys, the CORE Nano is one of the coolest products I have ever made and I am sure when you get yours you will be stoked. If not mail it back for a refund because there are 200+ people in line for one that would love to have yours.
Now an update, I just got the first batch of RFID-B wallets, about 127 of them and I will be working my ass off to get them out the door. We are also proud to announce that over the last few weeks we have got 278 custom orders out the door. So basically we are looking at another 482 orders to get out the door and I will be damned if I stop for one second until everyone of you have your gear.
Reminder: I cannot spend time responding to emails, KS messages, website contact forms asking for updates on your order. I need every minute or every day to get these suckers in the mail. If you have an address change please email me and I will get you squared away, please place this in your subject line- KICKSTARTER ADDRESS CHANGE
I don't know if I ever mentioned this but there is only one employee in the sewing shop that is capable of making the CORE Nano to my standards, yeah just one, so if we want these darn near perfect then please take this to heart:
Maxima omnium virtutum est patientia "patience is the greatest of all virtues"
Happy Holidays Guys, thanks for all the support!
Eric
This is Kickstarter
over 10 years ago
– Sun, Nov 29, 2015 at 02:09:49 PM
Hello all-
Let me first start by thanking you all for the support in developing a brand new product! The CORE Nano wallets are shipping as fast as they come in from the manufacturer and we are now picking and shipping the custom orders as well. The Thanksgiving weekend was a very productive shipping time and we are confident that we will have all of the non-RFID orders out the door by the beginning of 2016. I have hired several people to assist in getting as many of these out for Christmas and I deeply apologize for the tremendous delay.
We have posted the TRACKER spreadsheet as a visual aid for those of you that have questions about your rewards. Here is the link:
https://docs.google.com/spreadsheets/d/1lJ0nl-oWvVQmnBvuHxngz3aayzFFpH2wI9j8OFKItQA/edit?usp=sharing
If you look carefully there are 41 different versions of the CORE Nano wallet and in addition to all those options we also offered a plethora of add on's to save shipping costs that will not be available after the Kickstarter packages clear our shop.
Thanks again for the support, the patience, the kind words on social media I couldn't do this without you guys.
The Tracker
over 10 years ago
– Wed, Nov 11, 2015 at 08:13:10 PM
Thanks to my good friend Rhi's suggestion, I will be posting a tracking spreadsheet within the next few days so you guys can all see the production scope and progress. Hopefully this will limit the endless status emails I am receiving and simply don't have time to respond to.
So give me a day or so and I will have the google sheet link up here for you all to see.
For all of you that have been patient and kind, thank you very much!
Eric
Past the halfway point
over 10 years ago
– Tue, Oct 27, 2015 at 10:13:19 PM
Every streak of color in this picture represents a completely custom order and this is just the first shipment. My desire to make everyone happy has unfortunately got me in trouble again. Not only is this taking longer to package, sort, label and ship they are taking much longer to produce. There are ironically 7 possible configurations and 7 colorways, so a total of 49 configurations plus add-ons, it's like a 99c store over here, the shelves are bursting with gear.
Now for the update, all black, multicam, woodland and coyote/ orange have shipped IF THERE WERE NO ADD-ON ITEMS. The orders with add-ons are shipping literally as we speak, I have called in the troops and it is a full court press to get this gear out the door ASAP. Over 200 black/ black standard CORE Nanos have just shipped so many of you will have a good mail box check starting tomorrow if that was your preferred colorway. The three packs are out and we are waiting for the family packs to deliver next for packaging and shipping. The first box of custom ordered CORE Nanos arrived yesterday and we are processing, packaging and shipping those as quickly as possible. Let me tell you I am sorry to see some of these orders go out the door, the color/ config combos, well lets just say some of them are stunning.
One last thing- to all of you that ordered RFID-B models I just got the first batch of 19 and they are going to be tested tomorrow. If they pass then they will go out the door. A big thanks to all the RFID-B guys for being so patient it is greatly appreciated by the Triple7Gear Team and me personally.
Alright, now please guys do not email, text, IG, facebook me questions about your order status. Please keep that communication confined to Kickstarter so I can keep this all straight. Once we get closer to having all orders shipped I will open up the email for "where is my gear" issues but until then, thanks for helping me stay sane.
So in closing, we have successfully shipped out over 700 CORE Nanos at this point and I am excited to start pushing these custom orders out to you guys as soon as I can.
Working my ass off for you and happy to do it.
Mahalo Nui Loa,
Eric
OVER 400 CORE Nano wallets shipped
over 10 years ago
– Fri, Oct 09, 2015 at 10:04:19 PM
Well guys we are working our asses off over here at Triple7Gear HQ and have got all of the CORE Nanos out the door that have been produced thus far. Most all of the quick ships with the exception of the RFID-B and the Black/ Orange have gone out the door. The RFID-B wallets, the Black/ Orange and the custom designs / colors are being made as we speak and the moment they get here I will be back to shipping non-stop.
I would like to send a big thanks out to everyone that made this product happen on Kickstarter, you guys rock and I appreciate it so much! All the positive support on social media is super rewarding for me. Love the loadout pics and the mail call tags on IG, makes my day every time I see one so please keep doing that;)
If you have been emailing me for updates I am sorry but I cannot keep-up so please be patient and route all of your questions through Kickstarter. I will now have time to be checking those messages several times a week and will make a concerted effort to respond to every message.
To address the delay concerns, I take full responsibility for that with the understanding that no matter what deadline I set there always seems to be issues that delay production, bottom line, it is beyond my control and I hate that, I am sorry. You can rest assured, I have been been working literally 20 hour days, packaging, ordering, building and shipping for about 5 weeks now and I am exhausted. I need a break and I am taking one starting tomorrow, nothing to ship so I better go while I can!
So keep your eye peeled for the white tyvek envelope loaded with killer gear on your next mailbox check and thanks for all of your support!
Eric
